Which customers are waiting on production?
Customer records are connected to order status and production queues, not just notes and sales stages.
Manufacturing CRM
Manufacturing CRM built around orders, quotes, and factory work.
Manage manufacturing customers, quotations, order status, pricing rules, and production context without forcing factory work into a generic sales CRM.
Owner control points
Keep customer records connected to quotes, discounts, orders, and production status.
Track customer commitments with stock and route context.
Give owners a CRM that understands factory operations.
Factory owner questions
What manufacturing CRM should answer before setup starts.
These pages are written for owners comparing spreadsheets, generic CRMs, inventory tools, and heavier ERP systems against the operating problems on their own floor.
Did we use the right price for this customer?
Customer-specific discounts and rules can be reviewed as part of the quote and order path.
Can sales see factory constraints?
Stock and production readiness can be visible before a customer commitment becomes a floor problem.
Operating workflow
A practical path from setup data to owner visibility.
Ichios keeps each page tied to the same manufacturing loop: setup records, quote decisions, stock checks, order release, production progress, and reviewable control.
Create the customer
Store the account, terms, pricing rules, and order history.
Prepare the quote
Quote from products, BOMs, routes, rates, and customer-specific rules.
Track the order
Follow accepted demand through stock checks and production queues.
Review account work
See open commitments, delays, and pricing decisions by customer.
Why Ichios
Built for factory owners who need control without another disconnected tool.
The platform is strongest when costing, quotations, stock, orders, and production queues need to agree with each other.
Customer management is connected to factory operations.
Quotes and orders stay close to stock and production reality.
Owners get customer visibility without duplicating data in a separate CRM.
We customise fields, workflows, reports, roles, and onboarding to the specific requirements of your factory at no extra cost.
Related factory workflows